Shipping policy

All orders will be shipped the same day in orders placed before 2 pm. Orders placed after 2 pm will be shipped the next day. Domestic orders typically take from 3 to 5 working days in transit. International orders can take longer depending on the territory. 

Please be advised that our shipping times are estimated and may be subject to delays due to adverse weather conditions. Severe weather, natural disasters, and other conditions beyond our control can occasionally disrupt our delivery partners' ability to transport and deliver your order within the originally estimated timeframe.

In the event of such weather-related delays, we appreciate your patience and understanding as we work diligently to ensure your order is delivered as soon as conditions permit. We will make every effort to communicate any significant delays to you and to minimize any inconvenience.

For the most current information regarding your order's status, please refer to the tracking information provided or contact our customer service team for assistance at info@starfeel.com

Orders are shipped from our warehouse: 8306 Mills Dr, Suite 193, Miami FL 33183, United States

We do not accept order pickup at this address.